Miss the call, lose the client. AI receptionist for law firms.
Reception answers while you're in court or with a client, runs your intake questions, books the consultation, and stays out of fault, value, and deadlines.
Try one of these calls
You're talking to Casey at Hartwell & Lane, a firm we invented. Nothing here opens a real matter.
What is a missed intake call worth?
Start with how many calls you miss in a week and what a job is worth. Every assumption is editable, and the defaults come from published industry data, not our marketing team.
calls
Adjust assumptionsSwap in your own numbers. The defaults stay deliberately low.+
%
%
%
Estimated missed qualified-intake value
$6,552
per year
Monthly
$546
Bookings
0.5 / week
This is not case value. Most PI consults are free. The default is a conservative proxy for the value of a completed qualified intake / consult slot — not a six-figure settlement.
Sources and confidence
- Qualified PI intake / consult proxy (not case value): 250 USD (low confidence). O*NET legal secretary wage used as a conservative labor-cost proxy, not a case outcome
- Share that are real opportunities: 45% (low confidence). Invoca missed-call research (opportunity mix is an internal conservative assumption)
- Share that are in-scope and bookable: 40% (low confidence). Invoca conversion commentary; in-scope rate is a conservative assumption
- Answered phone-lead conversion: 35% (medium confidence). Invoca, qualified phone leads convert ~41% when answered
- Callers who leave a voicemail: 3% (medium confidence). Invoca, fewer than 3% of voicemail callers leave a message
Proven in production
Reception is built on the same ElevenAgents platform that already handles inbound requests involving scheduling, support, and countless other enterprise use cases.
Managing 88% of inbound patient calls with AI, while lowering call costs by 66%.
First-line phone support for 35 million US customers, resolving questions up to 10x faster.
Voice AI across the contact center and embedded in the network itself, for Europe's largest telecoms operator.
Resolving around 90% of home-care calls end-to-end for schedules and plan changes.
What a crash intake sounds like at 9pm
Reception runs the intake, gets the date and county, and books the attorney callback. It will not put a number on the case or say who was at fault.
Intake happens on the call, not on tomorrow's callback list
New matters arrive at night and on weekends, which is exactly when intake staff are gone. Here's what Reception does with those calls.
Customer Support, Refuses to guess at fault, case value, or filing deadlines, however hard the caller pushes on the phone.
Inbound Scheduling, Takes the date, the county, and whether they went to a hospital, then books the consult with a written summary for your attorney.
Team-First Routing, Turns away family and criminal matters without wasting the caller's evening, and routes a serious injury to the partner on call.
Human-like voices in 70+ languages, Greet every caller in a voice that sounds genuinely human, in English, Spanish, and 70+ more. Serve customers in the language they speak and win the ones your competitors can't.
Online Booking, Give customers a booking page tied to the same receptionist. They can call, text, or book online, and every channel stays in sync so nothing gets double-booked.
Multi-Location Coverage, Run one receptionist across every location. Route calls by branch, share calendars, and keep the same brand voice whether you have one office or fifty.
Frequently asked
questions
Reception is set up for personal injury law and family law, each with the questions that industry actually gets asked.
Get started today
Set up your AI receptionist in minutes. Answer every call, book every meeting, and never let a lead slip away.
