Tours by day, leaks at night. AI receptionist for property managers.
Reception books the Saturday showing, works out whether a resident's leak is a morning ticket or an on-call callout, and never hands out a lockbox code.
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You're talking to Taylor at Northstar Property Group, a portfolio we invented. No tour booked here is real.
What is a missed leasing call worth?
Start with how many calls you miss in a week and what a job is worth. Every assumption is editable, and the defaults come from published industry data, not our marketing team.
calls
Adjust assumptionsSwap in your own numbers. The defaults stay deliberately low.+
%
%
%
Estimated missed leasing-inquiry value
$10,192
per year
Monthly
$849
Bookings
1.1 / week
Default is a conservative leasing-inquiry / showing value, not a full year of rent or a management-fee windfall.
Sources and confidence
- Qualified leasing inquiry proxy: 175 USD (low confidence). Conservative leasing-inquiry proxy (not NARPM average management fee or full month's rent)
- Share that are real opportunities: 40% (low confidence). Invoca missed-call research (opportunity mix is an internal conservative assumption)
- Share that are in-scope and bookable: 50% (low confidence). Invoca conversion commentary; in-scope rate is a conservative assumption
- Answered phone-lead conversion: 35% (medium confidence). Invoca, qualified phone leads convert ~41% when answered
- Callers who leave a voicemail: 3% (medium confidence). Invoca, fewer than 3% of voicemail callers leave a message
Proven in production
Reception is built on the same ElevenAgents platform that already handles inbound requests involving scheduling, support, and countless other enterprise use cases.
88% of calls fully managed by AI
Managing 88% of inbound patient calls with AI, while lowering call costs by 66%.
First-line phone support for 35 million US customers, resolving questions up to 10x faster.
Voice AI across the contact center and embedded in the network itself, for Europe's largest telecoms operator.
Resolving around 90% of home-care calls end-to-end for schedules and plan changes.
What a leaking-unit call sounds like after hours
Reception sorts a spreading leak from a slow drip, sends the first to the on-call tech, and will not read out a gate or lockbox code to anyone who asks.
Leasing and maintenance on one line, without one inbox
Prospects call in the evening and residents call when something is already wet. Reception handles both and knows which is which.
After-Hours Coverage, Answers evenings and weekends, when renters can actually go and see a unit, and pages on-call for a spreading leak.
Inbound Scheduling, Books tours with the bed count, the move-in date, and a callback number, straight onto the leasing calendar.
Customer Support, Only mentions specials you are actually running, never reads out a gate or lockbox code, and sends applicants to your portal.
Human-like voices in 70+ languages, Greet every caller in a voice that sounds genuinely human, in English, Spanish, and 70+ more. Serve customers in the language they speak and win the ones your competitors can't.
Online Booking, Give customers a booking page tied to the same receptionist. They can call, text, or book online, and every channel stays in sync so nothing gets double-booked.
Team-First Routing, Set call handling around your team's hours and availability. Reception can answer, route, or step in as backup so calls get handled instead of lost.
Frequently asked
questions
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