Packed lobby, ringing phone. AI receptionist for vet clinics.
Reception answers while your CSR is checking someone out, books the new puppy, sends the real emergencies to an ER, and refuses to give a dose over the phone.
Try one of these calls
You're talking to Noah at Oak & Willow Veterinary, a clinic we invented. Nothing here is veterinary advice.
What is a missed new-client call worth?
Start with how many calls you miss in a week and what a job is worth. Every assumption is editable, and the defaults come from published industry data, not our marketing team.
calls
Adjust assumptionsSwap in your own numbers. The defaults stay deliberately low.+
%
%
%
x
Estimated missed first-visit revenue
$25,946
per year
Monthly
$2,160
Bookings
3 / week
Estimated extra repeat-visit value
$20,757 / year
Repeat work is kept out of the number above on purpose.
Uses a routine visit, not an $800–$1,500 emergency surgery.
Sources and confidence
- Typical veterinary visit (not ER surgery): 165 USD (medium confidence). AVMA-linked veterinary cost reporting summarized in 2026 consumer statistics
- Share that are real opportunities: 60% (low confidence). Invoca missed-call research (opportunity mix is an internal conservative assumption)
- Share that are in-scope and bookable: 70% (low confidence). Invoca conversion commentary; in-scope rate is a conservative assumption
- Answered phone-lead conversion: 35% (medium confidence). Invoca, qualified phone leads convert ~41% when answered
- Callers who leave a voicemail: 3% (medium confidence). Invoca, fewer than 3% of voicemail callers leave a message
Proven in production
Reception is built on the same ElevenAgents platform that already handles inbound requests involving scheduling, support, and countless other enterprise use cases.
88% of calls fully managed by AI
Managing 88% of inbound patient calls with AI, while lowering call costs by 66%.
First-line phone support for 35 million US customers, resolving questions up to 10x faster.
Voice AI across the contact center and embedded in the network itself, for Europe's largest telecoms operator.
Resolving around 90% of home-care calls end-to-end for schedules and plan changes.
What a sick-pet call sounds like on a Saturday
Reception knows Saturday is wellness-only, so a dog that ate chocolate goes to the ER instead of a Monday slot. It never gives treatment instructions over the phone.
The phone stops being a second waiting room
New clients don't hold. They drive to the clinic that answered. Here's what Reception does while your front desk is busy.
Customer Support, Never gives a dose or a home remedy, even when asked directly, and repeats your exam fee rather than pricing a surgery.
After-Hours Coverage, Answers during exams, at checkout, and after you close, and sends breathing trouble or a suspected toxin to emergency care.
Online Booking, Clients rebook a wellness visit online against the same calendar the receptionist is working from.
Human-like voices in 70+ languages, Greet every caller in a voice that sounds genuinely human, in English, Spanish, and 70+ more. Serve customers in the language they speak and win the ones your competitors can't.
Team-First Routing, Set call handling around your team's hours and availability. Reception can answer, route, or step in as backup so calls get handled instead of lost.
Multi-Location Coverage, Run one receptionist across every location. Route calls by branch, share calendars, and keep the same brand voice whether you have one office or fifty.
Frequently asked
questions
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Set up your AI receptionist in minutes. Answer every call, book every meeting, and never let a lead slip away.
