Voicemail loses the new patient. AI receptionist for dentists.
Reception answers while your front desk is taking a copay, books the new-patient exam and the emergency, and won't guess at whether you're in network.
Try one of these calls
You're talking to Quinn at Elm & Stone Family Dental, a practice we invented. Nothing here books a real chair.
What is a missed new-patient call worth?
Start with how many calls you miss in a week and what a job is worth. Every assumption is editable, and the defaults come from published industry data, not our marketing team.
calls
Adjust assumptionsSwap in your own numbers. The defaults stay deliberately low.+
%
%
%
x
Estimated missed first-visit revenue
$22,626
per year
Monthly
$1,884
Bookings
2.4 / week
Estimated extra recall / follow-up value
$13,576 / year
Repeat work is kept out of the number above on purpose.
Uses a first exam/hygiene ticket, not a full restorative treatment plan.
Sources and confidence
- New-patient exam + routine films (not a crown): 185 USD (medium confidence). ADA-adjacent consumer dental visit ranges; conservative exam+films default
- Share that are real opportunities: 60% (low confidence). Invoca missed-call research (opportunity mix is an internal conservative assumption)
- Share that are in-scope and bookable: 70% (low confidence). Invoca conversion commentary; in-scope rate is a conservative assumption
- Answered phone-lead conversion: 35% (medium confidence). Invoca, qualified phone leads convert ~41% when answered
- Callers who leave a voicemail: 3% (medium confidence). Invoca, fewer than 3% of voicemail callers leave a message
Proven in production
Reception is built on the same ElevenAgents platform that already handles inbound requests involving scheduling, support, and countless other enterprise use cases.
88% of calls fully managed by AI
Managing 88% of inbound patient calls with AI, while lowering call costs by 66%.
First-line phone support for 35 million US customers, resolving questions up to 10x faster.
Voice AI across the contact center and embedded in the network itself, for Europe's largest telecoms operator.
Resolving around 90% of home-care calls end-to-end for schedules and plan changes.
What an after-hours toothache call sounds like
Reception gets pain onto a same-day path, states the emergency exam fee up front, and leaves diagnosis and prescriptions to Dr. Cho.
Every chair is full, and the phone still gets answered
Hygiene can wait a week. A new patient can't, and they're calling three offices this afternoon. Here's what Reception does with that call.
Customer Support, Says which plans you take, asks everyone else to bring the card in, and won't call in an antibiotic.
After-Hours Coverage, Answers at lunch and after you close on Friday, and gets pain or swelling onto a same-day path instead of a two-week slot.
Online Booking, Patients book a cleaning online against the same schedule the receptionist is using, so the operatory isn't double-booked.
Human-like voices in 70+ languages, Greet every caller in a voice that sounds genuinely human, in English, Spanish, and 70+ more. Serve customers in the language they speak and win the ones your competitors can't.
Team-First Routing, Set call handling around your team's hours and availability. Reception can answer, route, or step in as backup so calls get handled instead of lost.
Multi-Location Coverage, Run one receptionist across every location. Route calls by branch, share calendars, and keep the same brand voice whether you have one office or fifty.
Frequently asked
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