Bays full, voicemail fuller. AI receptionist for auto shops.
Reception answers while your advisor is under a hood, takes the year, make, and model, asks whether the car is even drivable, and books the drop-off.
Try one of these calls
You're talking to Jamie at Lakeside Auto Care, a shop we invented. Nothing here reserves a real bay.
What is a missed repair-order call worth?
Start with how many calls you miss in a week and what a job is worth. Every assumption is editable, and the defaults come from published industry data, not our marketing team.
calls
Adjust assumptionsSwap in your own numbers. The defaults stay deliberately low.+
%
%
%
Estimated missed repair-order revenue
$39,414
per year
Monthly
$3,282
Bookings
2 / week
Uses a conservative average repair order, not a transmission replacement.
Sources and confidence
- Conservative independent-shop repair order: 375 USD (medium confidence). Invoca automotive example used $220 ticket as a floor; consumer repair orders often run higher
- Share that are real opportunities: 55% (low confidence). Invoca missed-call research (opportunity mix is an internal conservative assumption)
- Share that are in-scope and bookable: 70% (low confidence). Invoca conversion commentary; in-scope rate is a conservative assumption
- Answered phone-lead conversion: 35% (medium confidence). Invoca, qualified phone leads convert ~41% when answered
- Callers who leave a voicemail: 3% (medium confidence). Invoca, fewer than 3% of voicemail callers leave a message
Proven in production
Reception is built on the same ElevenAgents platform that already handles inbound requests involving scheduling, support, and countless other enterprise use cases.
Around 90% of calls resolved end-to-end
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What a brake call sounds like mid-morning
Reception takes the year, make, and model, asks whether the car is safe to drive, and quotes the diagnostic instead of a repair price nobody has looked at yet.
The phone gets answered while everyone is on a lift
A stranded driver doesn't leave a voicemail and wait. Here's what Reception does with the call your advisor can't reach.
Customer Support, Won't tell anyone it's fine to drive on failing brakes, and repeats the diagnostic fee and how it applies if the work is approved.
After-Hours Coverage, Answers at lunch, at close, and on the Saturday somebody's car won't turn over in a car park.
Team-First Routing, Keeps oil changes and inspections in the short windows you reserve, so an advisor isn't pulled off a lift.
Human-like voices in 70+ languages, Greet every caller in a voice that sounds genuinely human, in English, Spanish, and 70+ more. Serve customers in the language they speak and win the ones your competitors can't.
Online Booking, Give customers a booking page tied to the same receptionist. They can call, text, or book online, and every channel stays in sync so nothing gets double-booked.
Multi-Location Coverage, Run one receptionist across every location. Route calls by branch, share calendars, and keep the same brand voice whether you have one office or fifty.
Frequently asked
questions
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